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Last revised: february 28, 2015 important notice: this version of the battle.net end user license agreement will become effective on february 28, 2015 g.m.t.
THE BATTLE.NET ACCOUNT.
Use of the Battle.net Account. To use Battle.net, you must register, or have previously established, an account on Battle.net an Account. Creation and use of Accounts are subject to the following terms and conditions:
You may establish an Account only if: i you are a natural person and an adult in your country of residence Corporations, Limited Liability Companies, partnerships and other legal or business entities may not establish an Account ; and ii you are not an individual specifically prohibited by Blizzard from using Battle.net.
When you create or update an Account, you must provide Blizzard with accurate and up to date information that is personal to you, such as your name, address, phone number, and email address. Additionally, in order to play certain Games or use certain features offered on Battle.net, you may be also be required to provide Blizzard with payment information such as credit card information. Blizzard s retention of your personal information is subject to Blizzard s Privacy Policy, located at Blizzard shall also have the right to obtain non personal data from your connection to Battle.net.
To play Games on Battle.net, You will need to add a Game license to an Account, which requires an authentication code generated by Blizzard. For Game licenses purchased at retail, the authentication code will be included in the packaging materials. If you purchase a Game digitally from Blizzard, the authentication code will be assigned to the Account when you purchase the Game.
When you create an Account, you will be required to select a unique username and password collectively referred to hereunder as Login Information. You may not use your real name as the password for the Account, and you cannot share the Account or the Login Information with anyone, unless the terms of this Agreement allow it.
Please take a few moments to review Blizzard s Battle.net Account Security information at You must maintain the confidentiality of the Login Information, as you are responsible for all uses of the Login Information and the Account, including purchases, whether or not authorized by you. If you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of the Login Information, you must immediately notify Blizzard at Battle.net Support.
Subject to the laws of your country of residence, minor children may utilize an Account established by their parent or legal guardian. In the event that you permit your minor child or legal ward collectively, your Child to use an Account on Battle.net, you hereby agree to this Agreement on behalf of yourself and your Child, and you understand and agree that you will be responsible for all uses of the Account by your Child whether or not such uses were authorized by you.
Your use of Battle.net and Games to interact with Blizzard and other players is governed by Blizzard s In-Game Policies the In-game Policies. The In-Game Policies are not meant to be exhaustive. The In-Game Policies are incorporated into this Agreement by this reference, and are available for your review in https://us.battle.net/support/en/article/policy.
You agree to pay all fees and applicable taxes incurred by you or anyone using your Account. If you choose a recurring subscription for a Game, you acknowledge that payments will be processed automatically e.g., debited from your Battle.net Balance or charged to your credit card until you cancel the subscription or the Account. Blizzard may revise the pricing for the goods and services offered through Battle.net at any time. YOU ACKNOWLEDGE THAT BLIZZARD IS NOT REQUIRED TO REFUND AMOUNTS YOU PAY TO BLIZZARD FOR THE USE OF BATTLE.NET, OR FOR PURCHASES MADE THROUGH BATTLE.NET, FOR ANY REASON.
Blizzard shall have the right to monitor and/or record your communications when you use Battle.net, and you acknowledge and agree that when you use Battle.net, that you have no expectation that your communications will be private. Blizzard shall have the right to disclose your communications for any reason, including : a to satisfy any applicable law, regulation, legal process or governmental request; b to enforce the terms of this Agreement or any other Blizzard policy; c to protect Blizzard s legal rights and remedies; d to protect the health or safety of anyone that Blizzard believe s may be threatened; or e to report a crime or other offensive behavior.
Grant of License. If you accept and comply with the terms of this Agreement, Blizzard will grant, and you will receive, a non-sub licensable, and non-exclusive license to use Battle.net and Games subject to the License Limitations, set forth in Section C below, as follows:
You may install the Battle.net Client on one or more computers under your legitimate control to access and use Battle.net.
You may use Battle.net for your personal and non-commercial entertainment purposes only, unless specifically allowed under the terms of this Agreement.
You may make and distribute copies of the Battle.net Client free of charge for other potential users provided they agree to the terms of this Agreement.
You may not transfer your rights and obligations to use Battle.net.
With regards to Games purchased from retailers on original media e.g., on CD-ROM, DVD, etc. you may permanently transfer all of your rights and obligations related to the use of a Game under this Agreement to another person who agrees to the terms of this Agreement by physically transferring the original media, original packaging, and all manuals or other documentation distributed with the Game provided that you permanently delete all copies and installations of the Game in your possession or control. You agree to be solely responsible for any taxes, fees, charges, duties, withholdings, assessments, and the like, together with any interest, penalties, and additions imposed in connection with such transfer. Other than as set forth above, Blizzard does not recognize any purported transfer of the Games; and
Some of the Games playable on Battle.net may be subject to specific license terms that may include the following:
Trial or Starter versions of Games allow you to play a limited version of the Game before you will be required to purchase a Game license from Blizzard. Licenses to use the full version of these Games can be purchased through Battle.net.
In certain cases, the full version, of Games can only be played after you purchase a license for the Game.
You may play the Game s you have licensed at publicly available cyber cafés or computer gaming centers on Battle.net through an Account registered to you.
License Limitations. Blizzard may revoke your license to use Battle.net and/or the Games if you violate, or assist others in violating, the license limitations set forth below. You agree that you will not, in whole or in part or under any circumstances, do the following:
Derivative Works: Copy or reproduce except as provided in Section 1 B, translate, reverse engineer, derive source code from, modify, disassemble, decompile, or create derivative works based on or related to the Battle.net Client or Games.
Cheating: Create, use, offer, advertise, make available and/or distribute the following or assist therein:
Cheats; i.e. methods, not expressly authorized by Blizzard, influencing and/or facilitating the gameplay, including exploits of any in-game bugs, and thereby granting you and/or any other user an advantage over other players not using such methods;
Bots; i.e. any code and/or software, not expressly authorized by Blizzard, that allows the automated control of a Game, Battle.net and/or any component or feature thereof, e.g. the automated control of a character in a Game;
Hacks; i.e. accessing or modifying the software of a Game or Battle.net in an manner, not expressly authorized by Blizzard; and/or
any code and/or software, not expressly authorized by Blizzard, that can be used in connection with the Battle.net client, Battle.net, a Game and/or any component or feature thereof which changes and/or facilitates the gameplay;
Prohibited Commercial Uses: Exploit, in their entirety or individual components, the Battle.net Client, Battle.net or the Game s for any purpose not expressly authorized by Blizzard, including, without limitation i playing the Game s at commercial establishments subject to Section 1 B vi 3 ; ii gathering in-game currency, items, or resources for sale outside of Battle.net or the Game s ; iii performing in-game services, like power-leveling, in exchange for payment outside of Battle.net or the Game s ; or iv communicating or facilitating by text, live audio communications, or otherwise any commercial advertisement, solicitation or offer through or within Battle.net or the Game s.
Data Mining: Use third-party software that intercepts, collects, reads, or mines information generated or stored by the Battle.net Client or the Game s ; provided, however, that Blizzard may, at its sole and absolute discretion, allow the use of certain third-party user interfaces;
Duplicated Items: Create, utilize or transact in any in-game item created or copied by exploiting a design flaw, undocumented problem, or program bug in Battle.net or the Game s ;
Matchmaking: Host, provide or develop matchmaking services for the Game s, or intercept, emulate or redirect the communication protocols used by Blizzard in any way, for any purpose, including without limitation unauthorized play over the internet, network play except as expressly authorized by Blizzard, or as part of content aggregation networks;
Unauthorized Connections: Facilitate, create or maintain any unauthorized connection to Battle.net or the Game s including without limitation i any connection to any unauthorized server that emulates, or attempts to emulate, Battle.net; and ii any connection using third-party programs or tools not expressly authorized by Blizzard;
Transfers: Attempt to sell, sublicense, rent, lease, grant a security interest in or otherwise transfer any copy of the Game s or your rights to the Game s to any other party in any way not expressly authorized herein;
Disruption: Disrupt or assist in the disruption of i any computer used to support Battle.net or any Game environment; or ii any other player s Game experience. ANY ATTEMPT BY YOU TO DISRUPT BATTLE.NET OR UNDERMINE THE LEGITIMATE OPERATION OF ANY GAME MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS.
Violation of Laws: Use a Game, or Battle.net, to violate any applicable law or regulation.
Game and Battle.net Features.
Battle.net Features:
Global Play: Certain Games feature Global Play, which allows you to play with players who are outside of the region associated with the Account that you have registered. The Global Play feature requires that some or all of your personal information provided to Blizzard when you registered the Account be transferred to servers operated by Blizzard in the regions where you wish to play the Game. By agreeing to participate in Global Play, you agree that Blizzard can transfer your data to Blizzard s servers in each of the regions that you select to participate in using the Global Play feature. For more information, please review Blizzard s Privacy Policy located at
Battle.net Balance:
As an active Account holder, you may participate in Blizzard s Battle.net Balance service Battle.net Balance. Battle.net Balance can only be used to obtain certain products and services offered by Blizzard; it has no cash value. Blizzard grants you a limited license to acquire, use, and redeem Battle.net Balance pursuant to the terms of this Agreement. Regardless of how it is acquired, Battle.net Balance is non-transferable to another person or Account, does not accrue interest, is not insured by the Federal Deposit Insurance Corporation FDIC, and, unless otherwise required by law or permitted by this Agreement, is not redeemable or refundable for any sum of money or monetary value from Blizzard at any time. Battle.net Balance does not constitute a personal property right. Battle.net Balance is not a bank account. And, while you can register and play on multiple Accounts, you are not allowed to have more than three 3 Accounts with Battle.net Balance.
To purchase Battle.net Balance, go to https://us.battle.net/account/management/ebalance-purchase.html and follow the instructions provided to you on that page. You may choose to purchase Battle.net Balance in different currencies e.g., US Dollars, Mexican Pesos, Chilean Pesos, and Argentinean Pesos in order to redeem your Battle.net Balance for certain products and/or services offered on Battle.net. It may take up to five 5 days before purchases of Battle.net Balance are made available for your use. Certain minimums may apply to purchases of Battle.net Balance, and the maximum balance of your Battle.net Balance at any time is limited to the equivalent of 250.00 USD, and the maximum value of all transactions using Battle.net Balance is limited to 2,000.00 USD per day. The balance of your Battle.net Balance shall be determined by converting the Battle.net Balance across all of the various currencies in your Battle.net Balance on all Accounts registered to you to the equivalent of US Dollars using the currency conversion formulas posted on Blizzard reserves the right to change the maximum and minimum amounts applicable to Battle.net Balances at any time by notifying you in accordance with Section 8 of this Agreement. Transactions to purchase Battle.net Balance, or redeem Battle.net Balance for certain goods and services from Blizzard, are governed by the terms of this Agreement and the Blizzard Terms of Sale, which can be viewed at Purchases of Battle.net Balance are non-refundable, unless otherwise required by law. IN ORDER TO HAVE A BATTLE.NET BALANCE OF MORE THAN 10.00 USD, YOU MUST ATTACH A BATTLE.NET AUTHENTICATOR TO YOUR ACCOUNT. You can download the Battle.net Authenticator for mobile devices at https://us.battle.net/account/support/mobile-auth-download.html, or you can purchase a Battle.net Authenticator at c:6,c:29.
Blizzard will not send you a statement of itemized transactions for your Battle.net Balance. In order to check the balance of your Battle.net Balance or review your recent Battle.net Balance transactions, go to https://us.battle.net/account/management/transaction-history.html. You are solely responsible for verifying that the proper amount of Battle.net Balance has been added to or deducted from your Battle.net Balance.
Sales tax may apply to your redemption of Battle.net Balance for Blizzard products or services in some jurisdictions. The amount of tax charged depends upon many factors, including the type of product or service purchased.
Blizzard reserves the right to reduce, liquidate, deactivate, suspend or terminate your Battle.net Balance, or other Blizzard Games or Battle.net features if Blizzard determines in its sole discretion, after investigation, that you have misused Battle.net Balance or have otherwise used Battle.net Balance to conduct any fraudulent or illegal activity.
You are responsible for all uses of your Battle.net Balance. If you suspect that your Battle.net Balance has been compromised, you should contact Blizzard Customer Service at so that the matter can be investigated. Blizzard, in its sole discretion, may require additional information and/or documentation to verify your claim, and once Blizzard has the information that Blizzard deems necessary to verify your claim, Blizzard will take actions to freeze your Account until Blizzard has returned control of your Account to you. Regardless of any actions Blizzard may take on your behalf, you acknowledge and agree that Blizzard has sole and absolute discretion in determining whether or not your claim is valid and, if so, the appropriate remedy.
Advertising: Blizzard s Games and Battle.net may incorporate third-party technology that enables advertising on Battle.net and/or in certain Games playable on Battle.net, which may be downloaded temporarily to your personal computer and replaced during online game play. As part of this process, Blizzard and/or its authorized third party advertisers may collect standard information that is sent when your personal computer connects to the Internet including your Internet protocol IP address.
User Created or Uploaded Content: Battle.net and certain Games may provide you an opportunity to upload and display content on Battle.net and/or as part of a Game, including the compilation, arrangement or display of such content collectively, the User Content. User Content specifically does not include a Custom Game, as defined in Section 1 D ii 1 below. You hereby grant Blizzard a perpetual, irrevocable, worldwide, fully paid up, non-exclusive right and license to exploit the User Content and all elements thereof, in any and all media, formats and forms, known now or hereafter devised. Blizzard shall have the unlimited right to copy, reproduce, fix, modify, adapt, translate, reformat, prepare derivatives, add to and delete from, rearrange and transpose, manufacture, publish, distribute, sell, license, sublicense, transfer, rent, lease, transmit, publicly display, publicly perform, provide access to, broadcast, and practice the User Content as well as all modified and derivative works thereof and any and all elements contained therein, and use or incorporate a portion or portions of the User Content or the elements thereof in conjunction with or into any other material. Except to the extent that any such waiver is prohibited by law, you hereby waive the benefit of any provision of law known as moral rights or droit moral or any similar law in any country of the world. You represent and warrant that the User Content does not infringe upon the copyright, trademark, patent, trade secret or other intellectual property rights of any third party. To the extent permitted by applicable laws, you hereby waive any moral rights you may have in any User Content. You further represent and warrant that you will not use or contribute User Content that is unlawful, tortious, defamatory, obscene, invasive of the privacy of another person, threatening, harassing, abusive, hateful, racist or otherwise objectionable or inappropriate. Blizzard may remove any User Content and any related content or elements from Battle.net at its sole discretion.
Real ID Feature and Identity Disclosure: Battle.net allows you to disclose your identity to other users of Battle.net through the Real ID Friends feature. If you use the Real ID feature and opt-in to a request to be Real ID Friends with another user, that user will be able to see your real name and online status. Certain features, such as the Battle.net Voice Chat Client, are only available between users of Battle.net who have opted in to the Real ID feature. IF YOU OPT-IN TO THE REAL ID FEATURE, THOSE PEOPLE YOU DESIGNATE AS A REAL ID FRIEND WILL BE ABLE TO SEE THE NAMES OF YOUR OTHER REAL ID FRIENDS, AND YOUR NAME AND ONLINE STATUS WILL BE VISIBLE BY THOSE PEOPLE THAT YOUR REAL ID FRIENDS HAVE DESIGNATED USING THE SAME FEATURE. You may opt out of the Real ID feature at any time by deleting all Real ID Friends from your Account.
Game Features:
Game Editors: Certain Games, such as StarCraft II: Wings of Liberty, and StarCraft II: Heart of the Swarm, include editing software hereafter referred as Game Editor s that will allow you to create custom games, levels, maps, scenarios or other content Custom Games. For purposes of this Agreement and any agreements referenced herein, Custom Games includes all content created using the Game Editor s, including but not limited to all digital files associated with such Custom Games, as well as 1 all content contained within such files, including but not limited to player and non-player characters, audio and video elements, environments, objects, items, skins, and textures, 2 all titles, trademarks, trade names, character names, or other names and phrases associated with or included within the Custom Game, and 3 any other intellectual property rights contained within the Custom Game, including any and all content, game concepts, methods or ideas. A Custom Game may only be used with the Game s engine that is associated with a particular Game Editor. The manner in which Custom Games can be used or exploited is set forth in the Custom Game Acceptable Use Policy, the terms of which are incorporated into this Agreement by this reference, and which can be found at
Community Tournaments: In order to support local e-sports tournament activities, Blizzard hereby grants you a limited, revocable license and right to organize and host small, community tournaments, or a series of tournaments utilizing certain Games Community Tournaments subject to your compliance with the following conditions:
The total value of all prizes to be awarded during a Community Tournament must be less than Ten Thousand Dollars 10,000.00 USD or the equivalent;
If you wish to broadcast a Community Tournament, you must comply with the broadcast requirements set forth at
You may not charge fees of any kind for spectators to watch the Community Tournament;
A Community Tournament cannot be sponsored by any companies that sell or promote any of the following products: Pornography or extremely mature materials ; alcohol; tobacco; firearms; competitive online computer games; gambling websites; or any company that is detrimental to Blizzard s business hacking, gold services, account selling, key sellers ;
Community Tournaments must comply with all applicable laws and regulations; and
The rules of the Community Tournament must promote fairness such that skill in playing the Game is what determines who will win or lose a match in the Community Tournament.
For a list of the Games that are eligible for Community Tournaments, or for more information or promotional materials please, visit Blizzard s Community Tournament website at If you would like to host and/or organize a tournament with any conditions different than the conditions listed above, please contact Blizzard at for the necessary licenses.
Beta Testing Pre-Release Versions of Games: Certain pre-release versions of Games may be made available to you through Battle.net for testing Beta Testing. Beta Testing through Battle.net will be governed by the following:
Eligibility: In order to participate in a Beta Test, you must meet the following requirements:
Blizzard must designate you as a Beta tester;
You must be an adult in your country of residence;
The Account that you will use to participate in the Beta Test must be in good standing;
If the Game to be Beta Tested is an expansion to another Game, then the Account must be upgraded with all expansions to that particular Game;
You must be an adult in your country of residence;
You agree to allow Blizzard to obtain hardware and software information from the computer system that you will use to take part in the Beta Test the System prior to registration for the Beta Test in order for Blizzard to determine if you are eligible to participate in the Beta; and
The System must meet the specifications which Blizzard determines are required for the Beta Test.
Confidentiality: If Blizzard announces that a Beta Test is confidential, the Beta Test invitation you will receive will include a notice that states that the Beta Test is confidential. During a confidential Beta Test, the existence of the Beta Test and all elements thereof is to be kept confidential, and you agree to keep everything related to the Beta Test secret from everyone who is not participating in the Beta Test until Blizzard informs you that the Beta Test is no longer confidential. For purposes of example and not limitation, you agree that you will not disclose the following during a confidential Beta Test:
Information about the Beta Test, such as your role as a Beta Tester, the length of the Beta Test, the number of Beta Testers, how you became a Beta Tester, etc.
Information related to the Game that you are Beta Testing, such as the Game s look and feel, playable races, classes, combat, magic, communication, grouping, questing, monetary systems, non-player character interaction, items, armor, weapons, stability of the Game, etc.
Beta Testing Real Money Features: Certain Games may have features that will allow you to purchase licenses to use digital items or services through the Game s interface. If you purchase a license to use a digital item or service through the Game s interface during a Beta Test, all purchases are subject to the Terms of Sale. Blizzard will not provide you with a refund for your purchase of a digital item or service, and in some cases, items or services purchased during a Beta Test may not transition to the retail release version of a Game. In those cases, Blizzard will provide you with information that explains what, if any, credit you would receive for your purchase of digital goods or services for real money during a Beta Test once after the Beta Test for that Game has concluded.
Feedback: During and after the Beta Test, you may be provided with an opportunity to give Blizzard your comments, suggestions and impressions of the Game by using tools to supply feedback and bug reports, internal websites and forums, and other methods. The Game may also include a tool that will allow your computer system to forward system and driver information to Blizzard in the event of a crash. This tool will collect data from your computer system related to the crash, and allow you to forward a report to Blizzard via electronic mail.
Acknowledgments: You acknowledge that:
the Game being Beta Tested is a work in progress and may contain bugs which may cause loss of data and/or damage to your computer system;
you have, or will, back-up your hard drive prior to installation of the Beta;
you have the resources necessary to easily reinstall your operating system and restore any and all data that may be lost;
Blizzard is not liable in any way for the loss of data or damage to the System, interruptions due to a lost connection to Battle.net, software or hardware failures, or loss of data or disruption of the player s ability to connect to Battle.net;
Blizzard may monitor and record any and all communications, electronic or otherwise, pertaining to the Beta including, without limitation, packets, chat, email, message board postings, etc.;
Blizzard may delete or modify the information stored by Battle.net or the Game being Beta Tested for any reason at any time during the duration of the Beta Test;
Blizzard may transfer software program files to the System, including a program that will collect and send Blizzard CPU, RAM, operating system, video card, and sound card information from the System; and
You may not sell, transfer or commercially exploit access to a Beta, including the distribution of Beta keys without Blizzard s express authorization.
Termination: Blizzard can terminate a Beta Test at any time. When Blizzard terminates a Beta Test, you must delete the Beta and all documents and materials you received from Blizzard in connection with the Beta Test, and you may be asked by Blizzard to remove any elements of the Beta from any hard drives on which the Beta has been installed. You agree and acknowledge that Blizzard s termination of the Beta Test shall not be grounds for any refunds of any kind, including, but not limited to, digital items, refunds for time purchased to access World of Warcraft, etc.
Sections of the Agreement Applicable to Beta Tests: When participating in a Beta Test, the terms of this Section 1 D ii 4 shall supersede and govern over any other Section of this Agreement which may be in conflict with the terms of this Section 1 D ii 4. Additionally, Section 1 B v, and 1 B vi 3 of the Agreement are specifically excluded from the use of a Beta.
BLIZZARD S OWNERSHIP.
Blizzard is the owner or licensee of all right, title, and interest in and to the Battle.net Client, Battle.net, the Games, Accounts, and all of the features and components thereof. Battle.net and the Games may contain materials licensed by third-parties to Blizzard, and these third-parties may enforce their ownership rights against you in the event that you violate this Agreement. The following components of Battle.net and/or the Games, are owned or licensed by Blizzard:
All virtual content appearing within Battle.net or the Games, such as:
Visual Components: Locations, artwork, structural or landscape designs, animations, and audio-visual effects;
Narrations: Themes, concepts, stories, and storylines;
Characters: The names, likenesses, inventories, and catch phrases of Game characters;
Items: Virtual goods, currency, potions, wearable items, pets, mounts, etc.;
All data and communications generated by, or occurring through, Battle.net or the Games;
All sounds, musical compositions, recordings, and sound effects originating in Battle.net or the Games;
All recordings, Game replays, or reenactments of in-game matches, battles, duels, etc.;
Computer code, including but not limited to Applets and source code;
Titles, methods of operation, software, related documentation, and all other original works of authorship contained in Battle.net or the Games;
All Accounts. Note that Blizzard owns all Accounts, and that all use of an Account shall inure to Blizzard s benefit. Blizzard does not recognize the transfer of Accounts. You may not purchase, sell, gift or trade any Account, or offer to purchase, sell, gift, or trade any Account, and any such attempt shall be null and void and may result in the forfeiture of the Account;
All Moral Rights that relate to Battle.net or a Game, including Custom Games, such as the right of attribution, and the right to the integrity of certain original works of authorship; and
The right to create derivative works, and as part of this Agreement, you agree that you will not create any work based on Battle.net or the Games, except as expressly set forth in this Agreement or otherwise by Blizzard in certain contest rules, Blizzard s Fan Policies, or addendum to this Agreement.
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